Privacy Policy

Last updated: 1 August 2026

RKTech Digital ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information we collect

We collect personal information that you provide directly, including your name, email address, phone number, business name and any details you include in an enquiry, quote request or callback form.

We also collect technical information automatically when you visit our website, such as your IP address, browser type, device type, pages viewed and referring URL. This is collected through cookies and analytics tools.

2. How we use your information

• To respond to enquiries, prepare quotes and deliver our services
• To communicate with you about projects, invoices and support
• To improve our website, services and customer experience
• To send marketing communications where you have consented (you can opt out at any time)
• To comply with our legal and tax obligations

3. Disclosure of your information

We do not sell your personal information. We may share it with service providers who help us operate our business — such as hosting providers, email platforms, analytics services and payment processors — and only to the extent needed for them to perform their function.

Some of these providers may store data overseas. Where that occurs we take reasonable steps to ensure the recipient handles your information consistently with the Australian Privacy Principles.

4. Cookies and analytics

Our website uses cookies to remember preferences and understand how the site is used. We may use Google Analytics and Google Ads tracking. You can disable cookies in your browser settings, though some parts of the site may not function as intended.

5. Data security

We take reasonable technical and organisational steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. These include encrypted connections, access controls and regular backups. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data retention

We retain personal information only for as long as needed to fulfil the purposes described in this policy, or as required by Australian law — including record-keeping obligations under tax legislation.

7. Accessing and correcting your information

You may request access to the personal information we hold about you, or ask us to correct it, at any time. Contact us using the details below. We will respond within a reasonable period, generally within 30 days.

8. Complaints

If you believe we have breached the Australian Privacy Principles, contact us first and we will investigate. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Changes to this policy

We may update this policy from time to time. The current version will always be published on this page with its last updated date.

10. Contact us

Email: hello@rktechdigital.com.au
Phone: +61 414 903 442
Location: Adelaide, South Australia