Website Copy That Converts: A Guide for Tradies
Most trades websites describe the business. The ones that generate work answer the four questions every customer is silently asking.
Look at a hundred trades websites and most open the same way: a company name, a stock photo, and a line about being family owned with twenty years of experience.
None of that is wrong. It just is not what the person landing on the page is trying to find out.
The four questions
Someone who reaches your site has a problem and is deciding whether to call you. They are silently asking:
- Do you do the specific thing I need?
- Do you work where I am?
- Can I trust you?
- How do I get a price?
Answer those four clearly and you will out-convert a better-looking site that does not.
1. Name the specific job
"Electrical services" is vague. "Switchboard upgrades, safety switch installation, LED lighting, EV charger installation" tells someone immediately whether to keep reading — and happens to match what they typed into Google.
List your actual jobs in the words customers use, not the words the industry uses.
2. Be explicit about your area
Put your suburbs on the page. "Servicing Adelaide's eastern and inner suburbs — Norwood, Kensington, Burnside, Unley and surrounds" removes doubt in one line. A customer who is not sure you cover them will often just call someone else rather than ask.
3. Earn trust quickly
Trust on a trades site comes from specifics, not adjectives:
- Your licence number, displayed
- Real photos of your work and your team — not stock
- Reviews with first names and suburbs
- Insurance details
- A clear statement on quotes and call-out fees
"Quality workmanship" means nothing because everyone says it. "Fully licensed, $20 million public liability, free written quotes, no call-out fee within 20km" means something because it is checkable.
4. Make the next step obvious
On a phone, your number should be tappable and visible without scrolling. Give people a choice — call, or a short form for those who would rather not ring. Keep the form to name, phone and a description of the job. Every extra field costs you submissions.
If you have an after-hours or emergency service, say so prominently. That is often the whole reason someone is searching at 9pm.
Write like you speak
The best trades copy sounds like the tradesperson explaining the job at the kitchen table. Short sentences, plain words, no corporate padding. If you would not say it on site, do not put it on the page.
A quick test
Open your homepage on your phone. Time how long it takes to find: what you do, where you work, why you are trustworthy, and how to contact you. If it takes more than ten seconds, that is your rewrite brief.
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